Safety tips

Before you pay

  • Meet in a busy public place, like a shopping mall or near a police station, during the day.
  • Check the item properly before paying. For phones, check the IMEI (*#06#) and that it isn't locked to an account.
  • For vehicles, check the CR at the RMV and that the seller is the registered owner.
  • Never send an advance payment, eZ Cash or bank transfer to someone you haven't met.

Spot a scam

  • The price is far below the market price, and the seller is in a hurry.
  • They ask you to continue on WhatsApp straight away, or send a link to "pay" or "receive money".
  • They ask for a login code, OTP or card PIN. Visvash will never ask for these.
  • They say they are abroad and will send the item by courier after you pay.

If something goes wrong

  • Use Report on the listing or profile, and Block in chat.
  • For fraud, contact Sri Lanka Police (119) or the CID cybercrime unit, and keep the chat as evidence.